In-transit file encryption is active by default and designed with the use of HTTPS connections and the latest TLS protocol. As a user of the eShare.ai comprehensive file encryption application, you can encrypt your files server-wide and/or end-to-end. In fact, in-transit encryption is mandatory to comply with the General Data Protection Regulation (GDPR).

Encryption at rest refers to encrypting files from the eShare.ai application server before saving them on storage. In this setup, eShare.ai uses a single master critical encryption method, allowing only the administrator holding the key to decrypt the files, ensuring high protection against data breaches, even in a hardware breach. The keys can be stored in a hardware security module (HSM) for added security.

eShare.ai provides an End-to-End (E2EE) file encryption plugin strongly recommended for highly valuable and sensitive data. This plugin enables users and authorized guest users to share fully encrypted files across all modern browsers and via email. A JavaScript plugin encrypts files on upload with public keys provided by the server. File decryption is enabled with the use of a private key in the web interface.

As soon as your eShare.ai administrator enables the app, all your eShare.ai data files are automatically encrypted. File Encryption is server-wide. So, once enabled, keeping your files unencrypted is not possible. You can use your eShare.ai login credentials as the password for your unique private encryption key. Certain resources, including but not limited to file names, image thumbnails, existing files in the trash bin, file previews, the search index from the full-text app, third-party app data, and existing files in Versions, are not encrypted.

Yes, your data is safe with eShare.ai. We employ robust security measures to protect your information and ensure your privacy.

Absolutely, you can access your backed-up data from different devices. eShare.ai ensures your data is available whenever and wherever you need it. You have to log in with your email ID and password, also verify new device login.

If you accidentally delete a file, don't worry. eShare.ai retains backup copies of your data, allowing you to restore the file and ensure your information remains intact.

No, you don't need technical expertise to use eShare.ai. Our user-friendly interface is designed to be intuitive and accessible for users of all skill levels.

eShare.ai prioritizes data privacy and compliance by implementing advanced security measures, encryption protocols, and following industry best practices. We adhere to stringent data protection regulations to ensure your information is handled with the utmost care and in compliance with relevant standards.

An eShare.ai team user refers to an individual within your team, using their exclusive email address. Every team member should possess their own dedicated email and subscription. Additionally, each user can effortlessly connect their eShare.ai account to multiple devices like PCs, phones, and tablets, without any extra cost.

eShare.ai provides four plans to fit your team’s needs. The Standard plan gives your team 150 GB of shared storage. For teams needing more space, we provide as much space as you need with custom plans and other plans.

eShare.ai offers a free 5GB storage on sign up with lifetime sharing and accessibility. You can scale up by buying a subscription plan based on your needs. Every plan includes as much space as you need in addition to robust security controls and alerts.

eShare.ai allows you to upscale from the free account to a subscription account, also from an individual account to a team account. Your content will remain unchanged, with files staying in place, and your settings (such as shared folders and linked devices) remaining intact. For team members, your account will be converted to a group account and you will be notified.

Absolutely YES! eShare offers unlimited sharing for a lifetime for free and paid plans.

Yes. The minimum team plan has +3 users. You are not obligated to use them immediately, also as licenses are reusable, numerous customers allocate additional licenses for contractors or clients.